For many people, the idea of gambling on eSports might seem a little crazy. However, as eSports increase in popularity, it has naturally gained the attention of the sports betting...
Read MoreFor many people, the idea of gambling on eSports might seem a little crazy. However, as eSports increase in popularity, it has naturally gained the attention of the sports betting...
Read MoreGlobal Gaming’s appeal against the revocation of subsidiary SafeEnt’s license has been rejected by the Administrative Court in Sweden. The Swedish Gambling Authority revoked SafeEnt’s operating license earlier this year...
Read MoreScroll through LinkedIn and you will see some bold claims. Some will profess to know the secret of effective marketing; others will boast there is no secret at all, just...
Read MoreFrench Ligue 1 football club AS Monaco has announced BetCity as its official Russian betting partner for the next two seasons. The Russian operator previously struck a deal to partner...
Read MoreGambling Insider caught up with Playtech CEO Mor Weizer following the announcement of the supplier’s H1 esults. Revenue increased 69% to €736.1m ($817.4m) in H1 2019, in-part explained by the...
Read MoreWilliam Hill has reported an adjusted loss of £45.5m ($55.1m) before tax for H1 2019, a 47% drop year-on-year. This comes despite revenue increasing 1% to £811.7m. Adjusted operating profit...
Read MoreAfter recently agreeing a similar deal with online casino operator, SuprNation, Maltese-based software developer, Playson, has now announced that it has partnered with white-label casino, Meridianbet. The recently penned deal...
Read MoreRegulator finds repeated examples of customers allowed to gamble significant sums in short time frames, ‘way beyond their personal affordability. UK gambling firms paid a record £19.6m in penalties last...
Read MoreJoseph Addabbo Jr., New York Senator and Chair of the Senate Racing, Gaming and Wagering Committee, believes the state needs to implement mobile sports betting to stop millions of dollars...
Read MoreSky Bet’s Head of Sports PR, Michael Shinners, has told Gambling Insider the operator will be “continuing to monitor” future horseracing meetings, following the success of Frankie Dettori at Royal...
Read MoreSweden’s regulator continues to crack down on operators that run against its rules. Spelinspektionen has fined eight operators who were found to have been offering wagers on sports matches that...
Read MoreThere will be some big time additions to Evolution Gaming, a company that calls itself the “world leader” in live dealer gaming. Two new live games launched on Friday with...
Read MoreGambling like many other things can become addictive and can have the opposite effect from passing some enjoyable free time to compulsive gambling. Some might find it harder than others to control the impulse to gamble even if they cannot afford it and often leads to bankruptcy and depression. If you think that you, your friend or a member of your family is having gambling problems we do recommend that you contact a treatment center and seek help as soon as possible.
Operators are required to do everything within their means to ensure that underage customers are not allowed to gamble. The age restrictions are dependent upon the laws in the jurisdiction where the gambling services are offered. Preventing underage gambling requires operators to ensure that registration processes clearly outline policies towards underage gambling and to ensure controls are in place to verify the age of gamblers. Casino operators are particularly serious about this problem because of the fines as well as the threat that their license will temporarily or permanently get revoked
Operators are required to implement anti-money laundering policies and procedures. This involves implementing effective know your customer processes when taking on new customers and tracking and reporting any suspicious transactions.
Upholding responsible gaming practices is a key means to help reduce the likelihood of Problem gambling amongst vulnerable customers. A number of measures have been introduced to help prevent the onset of problem gambling, including self-exclusion programmes and processes, offering advice and support to problem gamblers and allowing players to set limits as to how much they spend both within online and land-based gaming channels.
All gaming products should be tested to ensure they are fair and random and that they adhere to the rules of that game. Testing to ensure fair gaming is increasingly carried out by independent organisations.
Customers should be able to freely make comments or complaints to operators and expect operators to have in place adequate processes and procedures to deal with complaints, either internally or via an independent third-party. For example, ecogra.org provides a mediation service for disputes between players and operators.